We catch problems before they stop you: your infrastructure and devices are monitored day and night, we fix things remotely or on site, and every intervention is tracked.
Your internet connection, storage servers, websites and services are checked continuously. At the first incident we are alerted, often before you notice.
A lightweight agent on each computer reports its health: disk space, updates, antivirus, hardware. We fix issues without disturbing you.
Most issues are solved remotely in minutes. When a visit is needed, we dispatch an on-site intervention.
Every intervention is logged: date, requester, details, time spent. At the end of each month you get a full report, whether you are on a plan or billed per intervention.
Our monitoring, remote support and tracking tools are open-source software, hosted and run by Amorem. No data about your devices goes through a US vendor.
Your technician asked you to install the agent? Download the version for your computer: it connects to our monitoring automatically, with no setup.
Windows 10 and 11, 64-bit. Silent install, automatic enrolment.
Download for WindowsIf Windows shows “Windows protected your PC”, click “More info”, then “Run anyway”.
Apple Silicon and Intel Macs. Installer signed by Amorem, automatic enrolment.
Download for macOSThese permissions are only used for remote control; macOS does not let any installer grant them for you. If macOS asks to quit and reopen, accept.
Only install the agent when Amorem asks you to, as part of our support. For one-off help without an agent, use remote support. Any question: contact@amorem.com.
